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Quality
Policy
The need for quality software is self-evident. While total quality management (TQM) emphasizes the importance of people, culture and process management, the critical challenges in software development are not purely technical as many problems lie in the interaction between
organizations and technology. Schedule and budget overruns are common, as are delivered software products with insufficient or unwanted functionality, poor reliability, inefficiency and so on. These are serious deficiencies related to the development process.
Software process improvement (SPI) sprung out as a solution to these process-related difficulties. The assumption behind SPI and the many SPI frameworks is that product quality is influenced by the quality of the processes
used to develop it. In Southtech we are 100% dedicated in the engineering of
reasonably bug-free application software that are delivered on time, within budget,
that meet requirements and are maintainable. The company has declared the following
policies along with a number of measurable objectives to achieve these policies:
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Southtech will always strive to be a customer centric
organization, this will be reflected in all its internal procedures.
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Southtech will maintain a process of continuous improvement of its Quality Management System.
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Southtech will always strive for win-win relationships with its customers.
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Southtech will carry out adequate research and development in its chosen fields of activities so that its products and services are subject to a continuous process of innovation and improvement aimed at satisfying customers’ current and future needs.
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Southtech will make adequate financial and other investments in the development of high quality human resources.
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Southtech’s management will strive to maintain a work environment where team spirit, collective leadership, creativity, innovation, continuous self-development, honesty, personal integrity and a willingness to compete with the most successful organizations in the world are recognized as essential ingredients for success.
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